Medical Appointments
Schedule wheelchair-accessible or ambulatory transportation for doctor visits, specialists, outpatient appointments, follow-up care, and other scheduled healthcare visits.
Doctors · Clinics · Follow-Up Care
Wheelchair-Accessible · Ambulette · Ambulatory
Wheelchair-accessible transportation you can rely on.
Castro & Sons provides wheelchair-accessible transportation, ambulette service, and ambulatory transportation for passengers who need a dependable way to get where they need to go. From medical appointments and recurring treatment to hospital discharge, post-surgery transportation, and everyday trips, our team coordinates each ride around the passenger's mobility needs and schedule.
25+ Years of ExperienceWheelchair-Accessible VehiclesMedicaidPrivate Pay · Facility Billing
Transportation for different mobility needs
Every passenger's needs are different.
Castro & Sons coordinates wheelchair-accessible, ambulette, and ambulatory transportation throughout the Hudson Valley for medical care, recurring appointments, facility transportation, and everyday travel.
Dialysis, Rehabilitation & Recurring Care
Arrange reliable transportation for dialysis, physical therapy, rehabilitation, and other recurring healthcare appointments.
Dialysis · Rehab · Recurring Care
Hospital Discharge & Post-Surgery Transportation
Coordinate non-emergency transportation after hospital discharge or surgery once the passenger has been medically cleared for travel, including outpatient procedures and other major surgeries when a wheelchair-accessible or ambulatory ride is appropriate.
Hospital Discharge · Post-Surgery · Follow-Up Care
Everyday Accessible Transportation
Wheelchair users may also need transportation for personal appointments, errands, family visits, events, and other scheduled trips.
Errands · Appointments · Personal Trips
For healthcare-related rides, Castro & Sons also provides non-emergency medical transportation.
Tell us about the trip
Wheelchair-accessible, ambulette, or ambulatory transportation.
Tell us about the passenger's mobility needs when arranging the trip so we can coordinate the appropriate transportation option.
Wheelchair-Accessible & Ambulette Transportation
For passengers traveling in a wheelchair who require an appropriately equipped accessible vehicle. Our wheelchair-accessible transportation may also be referred to as ambulette transportation, a common term for non-emergency accessible transportation for wheelchair users and passengers with mobility needs.
Ambulatory Transportation
For passengers who are able to walk and enter a standard vehicle but still need reliable scheduled transportation.
How to arrange your ride
Private pay or Medicaid — we'll coordinate it.
Private Pay
Private-pay passengers and families can book directly through the Castro & Sons website. Enter:
- •Pickup location
- •Drop-off location
- •Date and time
- •Wait time, if needed
- •One-way or round-trip details
- •Wheelchair or mobility requirements
- •Passenger contact information
- •Any additional trip notes
Medicaid Transportation
If you are using Medicaid transportation benefits, contact your insurance plan or transportation program first and request transportation for your medical appointment. Have your appointment information ready, including:
- •Appointment date and time
- •Medical provider or facility
- •Pickup address
- •Destination
- •Wheelchair or mobility needs
Once the transportation arrangement is assigned to Castro & Sons, our team can coordinate the trip details with you.
Make sure we can reach the passenger.
Please provide the passenger's best phone number when arranging transportation. We also recommend providing an alternate contact, such as a family member, caregiver, case manager, or facility staff member. This gives our team another way to coordinate the ride if we need to reach someone about pickup, appointment timing, trip changes, or the return ride.
Transportation support for healthcare facilities
Dedicated support for your facility.
Every facility partner is supported by a dedicated Castro & Sons coordination team that works directly with your staff to schedule, reschedule, and manage patient transportation. Your team has a direct line to us for trip updates, changes, and day-of coordination. For facilities with recurring transportation needs, we can also assign dedicated drivers and vehicles to help create greater consistency and familiarity for both staff and patients.
Hospitals & Discharge Teams
Coordinate non-emergency transportation following hospital discharge, post-surgery care, and follow-up appointments.
Dialysis Centers
Arrange recurring wheelchair-accessible, ambulette, or ambulatory transportation around regular treatment schedules.
Senior Living & Nursing Facilities
Coordinate transportation for residents attending medical appointments, treatment, rehabilitation, and other scheduled trips.
Case Managers & Transportation Coordinators
Work directly with our team to coordinate patient rides, changes, recurring transportation, and day-of trip details.
Dedicated team. Direct communication. Consistent transportation.
Arrange Transportation for a PatientHudson Valley wheelchair & ambulette transportation
Local knowledge across the Hudson Valley.
Castro & Sons is based in Newburgh and provides wheelchair-accessible, ambulette, and ambulatory transportation throughout the Hudson Valley.
Orange County
Accessible transportation throughout Orange County, including Newburgh and surrounding communities.
Dutchess County
Wheelchair-accessible and ambulatory transportation throughout Dutchess County, including Poughkeepsie, Beacon, and surrounding communities.
Ulster County
Accessible transportation for passengers, families, and healthcare organizations throughout Ulster County.
Newburgh & Surrounding Communities
Based in Newburgh, Castro & Sons coordinates local accessible transportation as well as scheduled trips throughout the Hudson Valley.
Transportation built around the passenger
More than 25 years of reliable, communicative service.
For more than 25 years, Castro & Sons has provided transportation built around reliability, communication, and long-term relationships with passengers, families, healthcare facilities, and transportation partners.
25+ Years of Experience
Decades of transportation experience serving passengers throughout the Hudson Valley.
Accessible Transportation
Wheelchair-accessible, ambulette, and ambulatory transportation based on the passenger’s mobility needs.
Real Dispatch Support
Our transportation team reviews ride details and remains available when trip coordination is needed.
Patient-Focused Service
Respectful transportation focused on comfort, timing, clear communication, and dependable coordination.
Ride & payment options
Medicaid, private pay, or facility billing.
Medicaid
For Medicaid transportation, passengers should first contact their insurance plan or transportation program and request transportation for their appointment. Once the trip is assigned to Castro & Sons, our team can coordinate the ride.
Private Pay
Private-pay passengers and families can book directly through the Castro & Sons website by entering their pickup, destination, trip time, wait time, return details, and mobility needs.
Facility Billing
Healthcare organizations can work directly with Castro & Sons to coordinate transportation and suitable billing arrangements for their patients.
Questions? Call (845) 630-1782.
Frequently asked questions
What would you like to know before booking?
Do you provide wheelchair-accessible transportation?
Yes. Castro & Sons provides wheelchair-accessible transportation and ambulette service for passengers who require an accessible vehicle for scheduled trips.
What is ambulette transportation?
Ambulette transportation is a common term for non-emergency transportation using an accessible vehicle for passengers who use wheelchairs or have mobility needs. It is not an ambulance or emergency medical service.
Do you provide ambulatory transportation?
Yes. Ambulatory transportation is available for passengers who can walk and enter a vehicle but need dependable scheduled transportation.
Can I book transportation for a doctor’s appointment?
Yes. Castro & Sons coordinates transportation for doctor visits, treatment, rehabilitation, dialysis, follow-up appointments, and other scheduled healthcare trips.
Do you provide transportation after hospital discharge or surgery?
Yes. Non-emergency transportation can be arranged following hospital discharge or surgery when the passenger has been medically cleared for travel and the requested transportation is appropriate for their needs.
Can I arrange recurring transportation?
Yes. Recurring transportation can be coordinated for dialysis, rehabilitation, physical therapy, regular medical appointments, and other scheduled care, subject to availability.
Can healthcare facilities arrange transportation for patients?
Yes. Castro & Sons works directly with healthcare facilities, case managers, transportation coordinators, and care teams. Facilities with recurring needs may also be able to arrange dedicated transportation support.
How do I book if I have Medicaid?
Contact your insurance plan or transportation program and request transportation for your appointment. Once the trip is assigned to Castro & Sons, our team can coordinate the ride details with you.
How do I book a private-pay ride?
Private-pay passengers can book directly through the Castro & Sons website. Enter your pickup, destination, date, time, wait time, return-trip information, contact details, and mobility requirements.
What contact information should I provide?
Provide the passenger’s primary phone number and, when possible, an alternate contact such as a family member, caregiver, case manager, or facility staff member. This helps us coordinate pickup and communicate if trip details change.
Is wheelchair transportation the same as ambulance transportation?
No. Castro & Sons provides planned non-emergency transportation. If a passenger needs immediate emergency medical care, call 911.
Ready to arrange a ride?